Make an appointment
Telehealth · location matters
Explore state-specific information, then confirm your physical location and eligibility before scheduling. Appointments are through telehealth.
Confirm eligibility
Prisca is licensed in Texas. Accepted networks: Oxford (Optum), Oscar (Optum), United Healthcare (Optum), Aetna, Cigna, Blue Cross and Blue Shield of Texas, Ascension (SmartHealth) and Carelon Behavioral Health. Confirm your exact plan and benefits.
Explore Texas information ↗Confirm eligibility
Prisca is licensed in Oregon. Accepted networks: Oxford (Optum), Oscar (Optum), United Healthcare (Optum), Aetna, Cigna, Carelon Behavioral Health, Regence Blue Cross Blue Shield of Oregon, Independence Blue Cross Pennsylvania Virtual Network and Horizon Blue Cross and Blue Shield of New Jersey Virtual Network. Confirm your exact plan and benefits.
Explore Oregon information ↗Telehealth · Cash pay
Prisca is licensed in Washington. Washington appointments are currently cash-pay; insurance enrollment is pending. Confirm service eligibility and available appointment times with LisaCare.
Explore Washington information ↗Appointment hours are Tuesday, Wednesday and Thursday, 8:00 a.m.–8:00 p.m. Central Time, with daylight saving time observed. Other days are unavailable for new appointments. Confirm available appointment times with LisaCare.
Tell LisaCare where you expect to be physically located during the appointment, rather than relying only on your home address or insurance card. If you will be travelling, ask the practice to confirm eligibility in that location.
LisaCare serves all ages across the lifespan. Confirm service eligibility and appointment availability with LisaCare. Medicaid is accepted in Oregon only; confirm your specific Medicaid or managed-care plan.
A little preparation can help you make the most of the conversation.
Confirm the state where you will be physically located, your care needs and service eligibility with LisaCare. Arrange the 15-minute eligibility consultation before booking an initial visit. Review fees and insurance information and ask the practice to explain your expected charges and any forms you need to complete.
Online scheduling opens LisaCare’s external OptiMantra page. Ask LisaCare how to join the actual telehealth visit, which device or software you will need, and what to do if the connection fails. Scheduling instructions and instructions for joining your visit may be different.
Choose a quiet, private place where you can talk openly. Check your internet connection, camera, microphone and sound before the appointment, following the practice’s instructions. Read LisaCare’s telehealth consent information and privacy notice, and ask about secure ways to share records.
Write down your main concerns, questions and goals. Have a current medication list ready, including nonprescription medicines and supplements. The psychiatric evaluation page explains more about what to prepare and the next steps to discuss.
For a child’s appointment, ask who needs to attend and how a parent or guardian should participate. If you would like care in Swahili or need help accessing the visit, discuss this when arranging care. Meet your provider for more information about Prisca and the languages listed by the practice.
Ask what the proposed care plan means, how follow-up will be arranged, and whom to contact with questions between visits. If medication care is discussed, review the medication-management questions and ask how review, monitoring and refill requests will work for you.
General preparation resources: HHS telehealth visit tips and NIMH tips for talking with a mental health care provider.
ONLINE SCHEDULING
Choose the state where you will be physically located for your appointment.
Opens LisaCare’s external OptiMantra scheduling page. Available times, location details, services and fees are managed by the practice.