Accessibility Statement
Effective date: October 5, 2026
LisaCare Psychiatry and Wellness is committed to making its public website usable by people with disabilities. Our accessibility target is the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA. This target describes our goal; it is not a certification that every page or third-party service fully conforms.
Accessibility features
The public website is designed to support:
- keyboard navigation;
- a skip link for moving past repeated navigation;
- visible focus indicators;
- meaningful page structure and labels;
- readable text and color contrast; and
- responsive use on mobile and larger screens.
Accessibility is an ongoing process. Automated checks and keyboard review can identify many issues, but they do not replace testing with a range of assistive technologies and users. A complete assistive-technology audit has not yet been completed.
Third-party services
Some actions, such as online booking, open a third-party service. LisaCare does not control every aspect of a third party's accessibility. If a linked service creates a barrier, contact us and ask for another available way to complete the same task.
Request help or report a barrier
If you cannot access website content or complete a website task, contact LisaCare Psychiatry and Wellness at customercare@lisacarepsychiatry.org or +1 (469) 334-4021.
Please identify the page or task, the problem you encountered, and your preferred way to receive the information. Do not include private clinical information in a general email. We will review the request and work to provide the information or a reasonable alternative.
Ongoing improvement
We review reported barriers and make improvements as the website changes. If a barrier affects an urgent health or safety need, do not rely on this website or general email. Call 911 for an emergency or call or text 988 for the Suicide & Crisis Lifeline.